/* ==========================================================================
   和仁官网 · 智能客服组件样式（客服样式的唯一来源）
   --------------------------------------------------------------------------
   覆盖范围：浮动按钮、客服面板（Tab 版 / 联系页内嵌版）、消息气泡、留资表单、
            微信咨询弹窗。
   与 style.css 的分工：
     · style.css  —— 官网通用样式（设计令牌 :root、.modal 基础层、页头页脚…）
     · 本文件      —— 只放 .ai-* / #ai-panel / .contact-inline-ai 等客服专属规则
   引入顺序：必须排在 style.css 之后（Tab 版与内嵌版靠顺序覆盖通用规则）。
   改动纪律：只改客服时只升本文件与 ai-widget.js 的 ?v=，不必动 style.css / main.js。
   已知遗留：.ai-chat-*、.ai-welcome*、.ai-context* 等为历史设计残留，页面与脚本
            均未再引用；保留以免样式回退，清理前需确认无 JS 动态拼接类名。
   ========================================================================== */
.ai-chat-shell {
  position: relative;
  min-height: 0;
  height: 100%;
  padding: clamp(12px, 1.7vw, 18px);
  box-sizing: border-box;
  background: rgba(255,255,255,0.9);
}
.ai-chat-head {
  display: grid;
  grid-template-columns: 30px minmax(0, 1fr) auto 12px 12px 12px;
  align-items: center;
  gap: 6px;
  padding-bottom: 10px;
  border-bottom: 1px solid rgba(24, 47, 78, 0.08);
  color: #19293e;
  font-size: clamp(11px, 1vw, 14px);
}
.ai-chat-head span {
  padding: 2px 6px;
  border-radius: 6px;
  background: #f3ebff;
  color: #8457ef;
  font-size: 11px;
  font-weight: 700;
}
.ai-chat-head i {
  width: 10px;
  height: 10px;
  border-radius: 4px;
  background: #eef3f8;
}
.ai-chat-msg {
  display: grid;
  grid-template-columns: 22px minmax(0, 1fr);
  gap: 8px;
  margin-top: 10px;
  max-width: 76%;
}
.ai-chat-msg em {
  width: 22px;
  height: 22px;
  border-radius: 50%;
  background: linear-gradient(135deg, #ffb66d, #ff6c8e);
}
.ai-chat-msg p {
  margin: 0;
  padding: 9px 12px;
  border-radius: 12px;
  background: #f0f2f6;
  color: #26384f;
  font-size: clamp(11px, 0.95vw, 13px);
  line-height: 1.48;
}
body.contact-page .contact-inline-ai {
  margin-top: clamp(18px, 2.8vw, 42px);
  margin-bottom: clamp(18px, 2.8vw, 42px);
}
body.contact-page .contact-inline-ai {
  margin: clamp(12px, 2vw, 28px) auto clamp(18px, 2.5vw, 34px);
}
body.contact-page .contact-inline-ai .ai-fab { display: none; }
body.contact-page .contact-inline-ai .ai-panel--contact-layout {
  position: relative;
  inset: auto;
  width: 100%;
  height: clamp(380px, 36vw, 560px);
  min-height: 380px;
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  grid-template-rows: auto auto minmax(0, 1fr) auto;
  border-radius: 18px;
  transform: none;
  opacity: 1;
  pointer-events: auto;
}
body.contact-page .contact-inline-ai .ai-header { display: none !important; }
body.contact-page .contact-inline-ai .ai-tabs { grid-column: 1 !important; grid-row: 1; padding: 14px 18px 0; }
body.contact-page .contact-inline-ai #ai-pane-chat,
body.contact-page .contact-inline-ai #ai-pane-lead { grid-column: 1 !important; grid-row: 2; min-height: 0; }
body.contact-page .contact-inline-ai #ai-pane-chat,
body.contact-page .contact-inline-ai #ai-pane-lead { padding: 18px 22px; }
body.contact-page .contact-inline-ai .ai-status-row,
body.contact-page .contact-inline-ai .ai-lead-form-input { grid-column: 1 !important; }
body.contact-page .contact-inline-ai .ai-status-row { grid-row: 3; align-self: end; }
body.contact-page .contact-inline-ai .ai-lead-form-input { grid-row: 4; padding: 12px 22px 16px; }
body.contact-page .contact-inline-ai .ai-lead-form-input .ai-input__box { min-height: 58px; }
body.contact-page .contact-inline-ai .ai-lead-form-input .ai-input-field { min-height: 42px; }
@media (max-width: 760px) {
  body.contact-page .contact-inline-ai .ai-panel--contact-layout {
      height: auto;
      min-height: 520px;
      display: flex;
      flex-direction: column;
    }
  body.contact-page .contact-inline-ai .ai-header { padding: 18px 18px 10px; }
  body.contact-page .contact-inline-ai .ai-tabs { order: 2; }
  body.contact-page .contact-inline-ai #ai-pane-chat,
  body.contact-page .contact-inline-ai #ai-pane-lead { order: 3; min-height: 180px; }
  body.contact-page .contact-inline-ai .ai-status-row { order: 4; }
  body.contact-page .contact-inline-ai .ai-lead-form-input { order: 5; }
}
/* ---------- 浮动 AI 客服 ---------- */
.ai-fab {
  position: fixed; bottom: 24px; right: 14px;
  width: 244px; height: 244px;
  background: transparent;
  border-radius: 0;
  box-shadow: none;
  display: flex; align-items: center; justify-content: center;
  color: #fff; cursor: pointer; z-index: 260;
  transition: transform var(--t-base) var(--ease);
}
.ai-fab:hover { transform: scale(1.08); }
.ai-fab__bubble {
  position: absolute;
  left: 50%;
  top: -18px;
  transform: translateX(calc(-50% + 50px));
  opacity: 0;
  pointer-events: none;
  z-index: 2;
  display: block;
  width: auto;
  height: auto;
  padding: 10px 14px;
  background: rgba(255, 255, 255, 0.82);
  backdrop-filter: blur(10px);
  border: 0;
  border-radius: 14px;
  box-shadow: 0 4px 16px rgba(15, 40, 95, 0.08);
  transition: opacity 240ms ease, transform 240ms ease;
}
:root[data-theme="dark"] .ai-fab__bubble {
  background: rgba(22, 27, 38, 0.82);
}
.ai-fab__bubble.is-visible {
  opacity: 1;
  transform: translateX(calc(-50% + 50px));
}
body.home-page .ai-fab__bubble { display: none; }
body.home-page .ai-fab { cursor: pointer; }
body.home-page .ai-fab:hover { transform: scale(1.08); }
body.home-page .ai-fab,
body.home-page .ai-fab * { pointer-events: auto; }
/* 本次上线：IP 形象仅作装饰展示（AI_FAB_INTERACTIVE = false）。
   不可点击、无 hover 缩放、不弹气泡、不占 Tab 序列；下个版本恢复时删除本段即可。 */
.ai-fab.ai-fab--static,
body.home-page .ai-fab.ai-fab--static,
body.about-page .ai-fab.ai-fab--static {
  cursor: default;
  pointer-events: none;
  transform: none;
}
.ai-fab--static:hover,
body.home-page .ai-fab--static:hover { transform: none; }
.ai-fab--static *,
body.home-page .ai-fab--static * { pointer-events: none; }
.ai-fab--static .ai-fab__bubble,
body.home-page .ai-fab--static .ai-fab__bubble {
  display: none;
  opacity: 0;
}
.ai-fab--static:focus-visible { outline: none; }
.ai-fab__bubble-text {
  position: relative;
  display: block;
  width: auto;
  color: var(--text-1);
  font-size: 12px;
  line-height: 1.35;
  text-align: center;
  white-space: nowrap;
  letter-spacing: 0;
  font-weight: 500;
}
.ai-fab__ip {
  width: 192px;
  height: 192px;
  display: block;
  object-fit: contain;
  filter: brightness(1.15) saturate(1.08) contrast(0.93);
  transform: translateX(50px);
  position: relative;
  z-index: 1;
}
.ai-fab::before {
  content: none;
}
.ai-panel {
  position: fixed;
  bottom: 88px;
  right: 24px;
  width: 440px;
  height: 620px;
  display: flex;
  flex-direction: column;
  z-index: 320;
  overflow: hidden;
  border: 1px solid rgba(41, 111, 255, 0.14);
  border-radius: 12px;
  background: linear-gradient(180deg, #fbfdff 0%, #f2f7ff 100%);
  box-shadow:
    0 28px 72px rgba(24, 37, 74, 0.18),
    0 12px 24px rgba(41, 111, 255, 0.08);
  backdrop-filter: blur(18px);
  transform: translateY(24px) scale(0.96);
  opacity: 0;
  pointer-events: none;
  transition: transform 360ms cubic-bezier(0.22, 0.85, 0.22, 1), opacity 240ms ease;
}
.ai-panel::before {
  content: "";
  position: absolute;
  inset: 0;
  background:
    radial-gradient(circle at 14% 10%, rgba(255,255,255,0.8), transparent 28%),
    radial-gradient(circle at 84% 6%, rgba(0,178,255,0.08), transparent 18%),
    linear-gradient(135deg, rgba(41,111,255,0.05), transparent 32%);
  pointer-events: none;
}
.ai-panel > * {
  position: relative;
  z-index: 1;
}
.ai-panel.open {
  transform: translateY(0) scale(1);
  opacity: 1;
  pointer-events: auto;
}
/* AI assistant panel */
.ai-panel.is-chatting .ai-stream { padding-top: 2px; }
.ai-chat-intro { margin-bottom: 2px; }
.ai-chat-intro strong { display: block; margin-top: 8px; color: var(--text-1); font-size: 16px; line-height: 1.35; }
.ai-chat-intro p { margin: 7px 0 10px; color: var(--text-2); font-size: 12px; line-height: 1.6; }
.ai-chat-intro .ai-panel__actions { display: grid; grid-template-columns: 1.2fr 1fr; gap: 7px; margin-top: 10px; }
.ai-panel.is-lead-mode .ai-chat-intro { border-color: rgba(41,111,255,0.18); background: rgba(246,250,255,0.96); }
.ai-panel.is-lead-mode .ai-chat-intro .ai-action-chip--secondary { display: none; }
.ai-panel.is-lead-mode .ai-chat-intro .ai-panel__actions { grid-template-columns: 1fr; }
.ai-panel.is-lead-mode .ai-input-field { min-height: 92px; }
.ai-panel.is-lead-mode .ai-lead-form-privacy { color: var(--text-3); }
.ai-header {
  padding: 16px 18px 18px;
  min-height: 108px;
  background:
    radial-gradient(circle at 12% 16%, rgba(153,226,214,0.28) 0, rgba(153,226,214,0) 30%),
    radial-gradient(circle at 84% 20%, rgba(196,181,253,0.34) 0, rgba(196,181,253,0) 34%),
    linear-gradient(135deg, #1557ee 0%, #1775ff 44%, #18a1ff 100%);
  color: #fff;
  border-radius: 12px 12px 0 0;
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 12px;
  position: relative;
  overflow: hidden;
  box-shadow: inset 0 -1px 0 rgba(255,255,255,0.16);
}
.ai-header::before {
  content: "";
  position: absolute;
  inset: 0;
  background:
    linear-gradient(110deg, rgba(255,255,255,0.18), transparent 28%),
    radial-gradient(circle at 84% 18%, rgba(255,255,255,0.18), transparent 16%);
  pointer-events: none;
}
.ai-header > * { position: relative; z-index: 1; }
.ai-header__brand { display: flex; align-items: center; gap: 14px; min-width: 0; }
.ai-header__avatar {
  position: relative;
  width: 56px;
  height: 56px;
  flex: 0 0 auto;
  padding: 4px;
  border-radius: 8px;
  background: rgba(255,255,255,0.16);
  box-shadow: inset 0 0 0 1px rgba(255,255,255,0.14), 0 12px 24px rgba(7, 34, 120, 0.16);
}
.ai-header__avatar::after { content: ""; position: absolute; inset: -4px; border-radius: 8px; border: 1px solid rgba(255,255,255,0.20); opacity: 0.85; }
.ai-header__avatar-video { width: 100%; height: 100%; display: block; object-fit: cover; border-radius: 8px; background: rgba(255,255,255,0.08); }
.ai-header .info { min-width: 0; display: flex; flex-direction: column; gap: 6px; }
.ai-header__title-row { display: flex; align-items: center; gap: 10px; min-width: 0; flex-wrap: wrap; }
.ai-header .info h5 { font-size: 20px; font-weight: 800; line-height: 1.05; letter-spacing: 0; }
.ai-header__badge { padding: 5px 10px; border-radius: 999px; background: rgba(255,255,255,0.16); border: 1px solid rgba(255,255,255,0.16); color: #fff; font-size: 11px; font-weight: 700; letter-spacing: 0; }
.ai-header__status { display: inline-flex; align-items: center; gap: 6px; font-size: 12px; color: rgba(255,255,255,0.92); }
.ai-header__status::before { content: ""; width: 7px; height: 7px; border-radius: 50%; background: #49f4a4; box-shadow: 0 0 0 4px rgba(73,244,164,0.18); }
.ai-header .close { flex: 0 0 auto; margin-top: 2px; cursor: pointer; width: 34px; height: 34px; border-radius: 50%; display: flex; align-items: center; justify-content: center; color: rgba(255,255,255,0.92); background: rgba(255,255,255,0.12); border: 1px solid rgba(255,255,255,0.16); transition: transform var(--t-fast) var(--ease), background-color var(--t-fast) var(--ease); }
.ai-header .close:hover { background: rgba(255,255,255,0.22); transform: translateY(-1px); color: #fff; }
.ai-body {
  flex: 1;
  min-height: 0;
  padding: 14px 14px 0;
  overflow-y: auto;
  display: flex;
  flex-direction: column;
  gap: 12px;
  overscroll-behavior: contain;
  -webkit-overflow-scrolling: touch;
  background:
    radial-gradient(circle at 12% 4%, rgba(153,226,214,0.16) 0, rgba(153,226,214,0) 26%),
    radial-gradient(circle at 88% 18%, rgba(41,111,255,0.08) 0, rgba(41,111,255,0) 30%),
    linear-gradient(180deg, #f7fbff 0%, #eef7ff 100%);
}
.ai-panel__intro { flex: 0 0 auto; background: rgba(255,255,255,0.9); border: 1px solid rgba(41,111,255,0.10); border-radius: 12px; box-shadow: 0 8px 20px rgba(29,33,41,0.04); padding: 14px 16px 12px; }
.ai-panel__intro-label { display: inline-flex; align-items: center; padding: 4px 10px; border-radius: 999px; background: rgba(41,111,255,0.10); color: var(--primary); font-size: 11px; font-weight: 700; letter-spacing: 0; }
.ai-panel__intro h4 { margin-top: 0; font-size: 17px; line-height: 1.28; color: var(--text-1); font-weight: 800; }
.ai-panel__intro p { margin-top: 7px; color: var(--text-2); font-size: 12px; line-height: 1.62; }
.ai-panel__stats { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 7px; margin-top: 11px; }
.ai-panel__stats div { padding: 8px 7px 7px; border-radius: 8px; background: linear-gradient(180deg, rgba(41,111,255,0.06), rgba(41,111,255,0.02)); border: 1px solid rgba(41,111,255,0.08); }
.ai-panel__stats strong { display: block; color: var(--text-1); font-size: 13px; line-height: 1.1; font-weight: 800; }
.ai-panel__stats span { display: block; margin-top: 3px; color: var(--text-3); font-size: 10px; line-height: 1.25; }
.ai-panel__actions,
.ai-panel__contact {
  flex: 0 0 auto;
  background: transparent;
  border: 0;
  border-radius: 8px;
  padding: 0;
  box-shadow: none;
}
.ai-panel__section-head { display: flex; align-items: center; justify-content: space-between; gap: 10px; margin-bottom: 8px; }
.ai-panel__section-head span { color: var(--text-1); font-size: 13px; font-weight: 700; }
.ai-contact-grid { display: flex; flex-wrap: wrap; gap: 5px; }
/* 注：.ai-action-chip 当前全站无引用（历史残留），为避免拆分丢规则按原始选择器列表保留 */
.ai-action-chip,
.ai-contact-chip {
  min-height: 30px;
  padding: 7px 10px;
  border: 1px solid rgba(41,111,255,0.14);
  border-radius: 8px;
  background: rgba(255,255,255,0.72);
  color: var(--text-1);
  cursor: pointer;
  font-size: 12px;
  font-weight: 600;
  line-height: 1.35;
  transition: transform var(--t-fast) var(--ease), box-shadow var(--t-fast) var(--ease), border-color var(--t-fast) var(--ease);
}
.ai-action-chip:hover,
.ai-contact-chip:hover { transform: translateY(-1px); border-color: rgba(41,111,255,0.28); box-shadow: 0 10px 22px rgba(41,111,255,0.10); }
.ai-contact-chip {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  text-decoration: none;
  min-height: 26px;
  padding: 5px 9px;
  border-radius: 999px;
  font-size: 11px;
  font-weight: 600;
  white-space: nowrap;
}
.ai-contact-note { margin-top: 6px; color: var(--text-3); font-size: 10px; line-height: 1.4; }
.ai-stream {
  flex: 1 1 auto;
  min-height: 0;
  overflow: visible;
  display: flex;
  flex-direction: column;
  gap: 10px;
  padding: 2px 2px 10px;
}
.ai-msg {
  max-width: 84%;
  padding: 10px 12px;
  border-radius: 8px;
  font-size: var(--fs-sm);
  line-height: 1.75;
  word-break: break-word;
}
.ai-msg.bot { background: rgba(255,255,255,0.96); color: var(--text-1); border: 1px solid rgba(41,111,255,0.12); align-self: flex-start; box-shadow: 0 8px 20px rgba(29,33,41,0.04); }
.ai-msg.user { background: linear-gradient(135deg, #2164ff, #19a0ff); color: #fff; align-self: flex-end; box-shadow: 0 10px 20px rgba(25,160,255,0.20); }
.ai-lead-form-body { justify-content: flex-start; padding: 22px 20px 16px; }
.ai-lead-form-intro { display: grid; gap: 10px; padding: 18px; border: 1px solid rgba(41,111,255,0.12); border-radius: 12px; background: rgba(255,255,255,0.92); box-shadow: 0 8px 20px rgba(29,33,41,0.04); }
.ai-lead-form-intro strong { color: var(--text-1); font-size: 16px; }
.ai-lead-form-intro p { margin: 0; color: var(--text-2); font-size: 14px; line-height: 1.75; }
.ai-lead-form-intro .ai-lead-form-example { padding-top: 10px; border-top: 1px solid rgba(41,111,255,0.10); color: var(--text-3); font-size: 12px; }
.ai-lead-form-input { display: grid; gap: 10px; padding: 14px 18px 18px; }
.ai-lead-form-input .ai-input__box { position: relative; width: 100%; }
.ai-lead-form-input .ai-input-field { width: 100%; min-height: 150px; resize: vertical; padding: 14px 14px 48px; }
.ai-voice-btn { position: absolute; right: 10px; bottom: 10px; display: inline-flex; align-items: center; gap: 5px; min-height: 32px; padding: 6px 9px; border: 1px solid rgba(41,111,255,0.18); border-radius: 999px; background: rgba(255,255,255,0.94); color: var(--primary); cursor: pointer; font-size: 11px; font-weight: 700; box-shadow: 0 4px 12px rgba(41,111,255,0.10); }
.ai-voice-btn:hover { background: var(--primary); color: #fff; }
.ai-voice-btn.is-recording { background: #e5484d; border-color: #e5484d; color: #fff; animation: aiVoicePulse 1.2s infinite; }
@keyframes aiVoicePulse { 50% { box-shadow: 0 0 0 6px rgba(229,72,77,0.14); } }
.ai-lead-form-actions { display: grid; grid-template-columns: 1fr 120px; gap: 8px; }
.ai-lead-form-input .ai-lead-submit,
.ai-lead-form-input .ai-lead-end { width: 100%; height: 44px; border-radius: 10px; font-size: 14px; font-weight: 700; cursor: pointer; }
.ai-lead-form-input .ai-lead-end { border: 1px solid var(--line, #d9dee8); background: transparent; color: var(--text, #3d4654); }
.ai-lead-form-input .ai-lead-end:hover { background: #f5f7fa; }
.ai-lead-form-privacy { color: var(--text-3); font-size: 11px; line-height: 1.55; text-align: center; }
.ai-lead-form-status { min-height: 0; padding: 0; border-radius: 10px; font-size: 13px; line-height: 1.65; }
.ai-lead-form-status:not(:empty) { padding: 12px 14px; }
.ai-lead-form-status.is-loading { background: rgba(41,111,255,0.08); color: var(--primary); }
.ai-lead-form-status.is-success { background: rgba(23,168,120,0.10); color: #087455; }
.ai-lead-form-status.is-error { background: rgba(220,38,38,0.08); color: #b42318; }
.ai-lead-card { max-width: 96%; }
.ai-lead-card > strong { display: block; margin-bottom: 8px; color: var(--text-1); }
.ai-lead-card__rows { display: grid; gap: 5px; }
.ai-lead-card__rows > div { display: grid; grid-template-columns: 68px minmax(0, 1fr); gap: 8px; font-size: 12px; line-height: 1.5; }
.ai-lead-card__rows span { color: var(--text-3); }
.ai-lead-card__rows strong { color: var(--text-1); font-weight: 600; word-break: break-word; }
.ai-lead-card .ai-msg-action { text-align: center; justify-content: center; }
.ai-lead-card .ai-msg-action::after { display: none; }
.ai-msg__contact-lines {
  display: grid;
  gap: 4px;
  color: #111827;
  font-size: 14px;
  line-height: 1.7;
}
.ai-msg__contact-lines div { word-break: break-word; }
.ai-msg__contact-lines strong {
  font-weight: 700;
  color: #111827;
}
.ai-msg .quick { display: flex; flex-wrap: wrap; gap: 6px; margin-top: 8px; }
.ai-msg .quick span,
.ai-msg .quick button { display: inline-flex; align-items: center; justify-content: center; font-size: var(--fs-xs); padding: 5px 8px; background: rgba(41,111,255,0.10); color: var(--primary); border-radius: 8px; cursor: pointer; transition: all var(--t-fast) var(--ease); }
.ai-msg .quick button { border: 0; line-height: 1.4; }
.ai-msg .quick span:hover,
.ai-msg .quick button:hover { background: var(--primary); color: #fff; }
.ai-msg-actions { display: grid; grid-template-columns: 1fr; gap: 6px; margin-top: 10px; padding-top: 8px; border-top: 1px solid rgba(41,111,255,0.10); }
.ai-msg-action {
  border: 1px solid rgba(41,111,255,0.14);
  border-radius: 8px;
  background: rgba(41,111,255,0.06);
  color: var(--primary);
  min-height: 32px;
  padding: 6px 10px;
  font-size: 11px;
  font-weight: 700;
  line-height: 1.35;
  cursor: pointer;
  text-align: left;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  transition: transform var(--t-fast) var(--ease), box-shadow var(--t-fast) var(--ease), border-color var(--t-fast) var(--ease);
}
.ai-msg-action::after { content: "›"; color: rgba(41,111,255,0.72); font-size: 18px; line-height: 1; }
.ai-msg-action:hover { transform: translateY(-1px); border-color: rgba(41,111,255,0.28); box-shadow: 0 10px 20px rgba(41,111,255,0.10); }
.ai-msg--typing { width: fit-content; padding: 10px 12px; background: rgba(255,255,255,0.96); border: 1px solid rgba(41,111,255,0.12); box-shadow: 0 8px 20px rgba(29,33,41,0.04); border-radius: 8px; }
.ai-typing { display: inline-flex; gap: 5px; align-items: center; min-height: 18px; }
.ai-typing i { width: 6px; height: 6px; border-radius: 50%; background: var(--primary); opacity: 0.55; animation: aiTypingPulse 1.1s infinite ease-in-out; }
.ai-typing i:nth-child(2) { animation-delay: 0.16s; }
.ai-typing i:nth-child(3) { animation-delay: 0.32s; }
@keyframes aiTypingPulse { 0%, 80%, 100% { transform: translateY(0); opacity: 0.45; } 40% { transform: translateY(-2px); opacity: 1; } }
.ai-msg--welcome { max-width: 100%; padding: 10px 12px; border-radius: 8px; position: relative; }
.ai-msg--welcome::before { content: ""; position: absolute; left: 0; top: 10px; bottom: 10px; width: 3px; border-radius: 999px; background: linear-gradient(180deg, var(--primary), var(--accent)); }
.ai-msg--welcome > * { position: relative; }
.ai-msg__title { font-size: 15px; line-height: 1.45; color: var(--text-1); font-weight: 700; }
/* 微信咨询弹窗宽度：拆分前 .modal 基准宽度（520px）在源文件中位于本规则之后，
   实际生效值是 520px。此处显式写回同值，保证拆分前后渲染一致；
   若确认要让二维码弹窗更窄（原设计意图 420px），改这一行即可。 */
.ai-contact-modal { max-width: 520px; }
.ai-contact-modal__body { display: grid; gap: 12px; }
.ai-contact-modal__lead { margin: 0; color: var(--text-2); font-size: 14px; line-height: 1.6; }
.ai-contact-modal__qr-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 12px; }
.ai-contact-qr { display: grid; gap: 8px; justify-items: center; }
.ai-contact-qr img { width: 100%; aspect-ratio: 1; object-fit: contain; background: #fff; border: 1px solid rgba(41,111,255,0.12); border-radius: 8px; padding: 8px; }
.ai-contact-qr span { font-size: 12px; color: var(--text-2); }
.ai-contact-modal__meta { display: grid; gap: 4px; color: var(--text-3); font-size: 12px; }
.ai-input {
  padding: 12px 14px 14px;
  border-top: 1px solid rgba(41,111,255,0.10);
  display: flex;
  gap: 10px;
  background: linear-gradient(180deg, rgba(247,251,255,0.96) 0%, rgba(255,255,255,0.98) 38%);
  border-radius: 0 0 12px 12px;
  box-shadow: 0 -8px 24px rgba(29,33,41,0.03);
}
.ai-input input { flex: 1; padding: 12px 14px; background: rgba(245,248,255,0.98); border: 1px solid rgba(41,111,255,0.16); border-radius: 12px; font-size: 14px; color: var(--text-1); }
.ai-input input::placeholder { color: var(--text-3); }
.ai-input input:focus { outline: none; border-color: rgba(41,111,255,0.45); box-shadow: 0 0 0 4px rgba(41,111,255,0.10); }
.ai-input button { width: 46px; height: 46px; border-radius: 50%; background: linear-gradient(135deg, #1762ff, #19a0ff); color: #fff; display: flex; align-items: center; justify-content: center; box-shadow: 0 12px 24px rgba(25,160,255,0.24); flex: 0 0 auto; transition: transform var(--t-fast) var(--ease), opacity var(--t-fast) var(--ease), box-shadow var(--t-fast) var(--ease); }
.ai-input button:hover { transform: translateY(-1px); }
.ai-input button:disabled { opacity: 0.45; cursor: not-allowed; box-shadow: none; transform: none; }
.ai-body::-webkit-scrollbar { width: 8px; }
.ai-body::-webkit-scrollbar-thumb { background: rgba(41,111,255,0.20); border-radius: 999px; }
/* AI panel visual pass: align with the nursing assistant chat style while keeping popup behavior. */
.ai-panel {
  height: min(86vh, 760px);
  background: linear-gradient(180deg, #f8fdff 0%, #eaf6ff 100%);
  border: 1px solid rgba(41,111,255,0.12);
  box-shadow: 0 30px 78px rgba(15,23,42,0.18);
}
.ai-panel::before {
  background:
    radial-gradient(circle at 12% 0%, rgba(153,226,214,0.22) 0, rgba(153,226,214,0) 28%),
    radial-gradient(circle at 86% 0%, rgba(196,181,253,0.28) 0, rgba(196,181,253,0) 28%);
}
.ai-header {
  min-height: 86px;
  padding: 14px 18px;
  align-items: center;
  background:
    radial-gradient(circle at 10% 6%, rgba(92,219,205,0.36) 0, rgba(92,219,205,0) 34%),
    radial-gradient(circle at 88% 12%, rgba(88,128,255,0.36) 0, rgba(88,128,255,0) 38%),
    linear-gradient(135deg, #e7fbff 0%, #d7efff 42%, #d9e3ff 100%);
  color: var(--text-1);
  border-bottom: 1px solid rgba(41,111,255,0.10);
  box-shadow: inset 0 -1px 0 rgba(255,255,255,0.74);
}
.ai-header::before {
  width: 160px;
  height: 68px;
  inset: -22px 46px auto auto;
  background: linear-gradient(90deg, rgba(57,192,236,0.20), rgba(41,111,255,0.24), rgba(82,113,255,0.22));
  filter: blur(18px);
  transform: rotate(-8deg);
}
.ai-header__avatar {
  width: 44px;
  height: 44px;
  padding: 4px;
  border-radius: 50%;
  background: linear-gradient(145deg, #ffffff 0%, #eaf6ff 52%, #ddfbf4 100%);
  box-shadow: inset 0 0 0 1px rgba(255,255,255,0.70), 0 4px 12px rgba(15,23,42,0.12);
}
.ai-header__avatar::after { display: none; }
.ai-header__avatar-video { border-radius: 50%; }
.ai-header .info { gap: 3px; }
.ai-header .info h5 {
  color: #111827;
  font-size: 18px;
  line-height: 1.15;
}
.ai-header__status {
  color: #667085;
  font-size: 13px;
}
.ai-header__status::before {
  background: #17a878;
  box-shadow: 0 0 0 3px rgba(23,168,120,0.12), 0 0 7px rgba(23,168,120,0.20);
}
.ai-header .close {
  width: 32px;
  height: 32px;
  color: #8a8f99;
  background: rgba(255,255,255,0.70);
  border-color: rgba(41,111,255,0.10);
  box-shadow: 0 4px 12px rgba(15,23,42,0.08);
}
.ai-header .close:hover {
  color: var(--text-1);
  background: #fff;
  border-color: rgba(41,111,255,0.22);
}
.ai-context {
  min-height: 44px;
  padding: 0 18px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
  background: rgba(247,251,255,0.88);
  border-bottom: 1px solid rgba(41,111,255,0.08);
}
.ai-context__label {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  color: #667085;
  font-size: 14px;
}
.ai-context__label::before {
  content: "";
  width: 14px;
  height: 14px;
  border: 2px solid #8a8f99;
  border-radius: 2px;
  box-shadow: inset 4px 0 0 rgba(138,143,153,0.20);
}
.ai-context__switch {
  color: var(--primary);
  font-size: 14px;
  font-weight: 600;
  background: transparent;
  border: 0;
  cursor: pointer;
}
.ai-body {
  padding: 16px 14px 10px;
  gap: 14px;
  background:
    radial-gradient(circle at 12% 4%, rgba(153,226,214,0.18) 0, rgba(153,226,214,0) 28%),
    linear-gradient(180deg, #eff8ff 0%, #eaf6ff 100%);
}
.ai-welcome {
  display: grid;
  grid-template-columns: 32px minmax(0, 1fr);
  gap: 8px;
  align-items: start;
}
.ai-message-avatar {
  width: 30px;
  height: 30px;
  border-radius: 50%;
  background: linear-gradient(145deg, #ffffff 0%, #eaf6ff 52%, #ddfbf4 100%);
  box-shadow: inset 0 0 0 1px rgba(41,111,255,0.12), 0 3px 10px rgba(41,111,255,0.12);
  overflow: hidden;
}
.ai-message-avatar video {
  width: 100%;
  height: 100%;
  display: block;
  object-fit: cover;
}
.ai-message-avatar--small {
  width: 30px;
  height: 30px;
  flex: 0 0 auto;
  margin-top: 2px;
}
.ai-welcome-card {
  background: rgba(255,255,255,0.94);
  border: 1px solid rgba(41,111,255,0.10);
  border-radius: 8px;
  padding: 13px 14px;
  color: #111827;
  box-shadow: 0 10px 24px rgba(41,111,255,0.07);
}
.ai-welcome-card__meta {
  display: flex;
  align-items: center;
  gap: 9px;
  margin-bottom: 8px;
  color: #7b7f88;
  font-size: 14px;
  line-height: 1.4;
}
.ai-welcome-card__meta span {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  padding: 3px 9px;
  border-radius: 999px;
  color: #6d5cff;
  background: rgba(109,92,255,0.10);
  font-weight: 700;
}
.ai-welcome-card__meta span::before {
  content: "";
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: #6d5cff;
}
.ai-welcome-card p {
  margin: 0;
  color: #111827;
  font-size: 14px;
  line-height: 1.82;
}
.ai-welcome--contact {
  margin-top: 2px;
}
.ai-welcome-card--contact {
  padding-bottom: 12px;
}
.ai-panel__intro,
.ai-panel__stats { display: none; }
.ai-panel__actions,
.ai-panel__contact {
  background: transparent;
  border: 0;
  padding: 0 0 0 40px;
}
.ai-prompt-title {
  margin-bottom: 8px;
  color: #8a8f99;
  font-size: 14px;
  line-height: 1.4;
}
.ai-contact-grid {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}
.ai-contact-chip {
  min-height: 28px;
  padding: 5px 10px;
  border-radius: 999px;
  background: rgba(255,255,255,0.82);
  color: #667085;
  border-color: rgba(41,111,255,0.10);
  font-size: 14px;
}
.ai-contact-note { margin-top: 6px; color: #8a8f99; font-size: 14px; }
.ai-stream {
  flex: 1 1 auto;
  padding-left: 40px;
}
.ai-msg {
  max-width: 92%;
  border-radius: 8px;
  font-size: 14px;
}
.ai-msg.bot {
  background: rgba(255,255,255,0.94);
  border-color: rgba(41,111,255,0.10);
  box-shadow: 0 8px 20px rgba(41,111,255,0.06);
}
.ai-input {
  display: block;
  padding: 12px 14px 14px;
  background: rgba(255,255,255,0.96);
  border-top: 1px solid rgba(41,111,255,0.08);
}
.ai-input--legacy {
  display: flex;
  align-items: center;
}
.ai-input__chips {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-bottom: 10px;
  padding: 0 2px;
  overflow-x: auto;
  scrollbar-width: none;
}
.ai-input__chips::-webkit-scrollbar { display: none; }
.ai-input__chips button {
  width: auto;
  min-width: max-content;
  height: 30px;
  min-height: 30px;
  padding: 0 12px;
  border: 1px solid rgba(41,111,255,0.12);
  border-radius: 999px;
  background: rgba(255,255,255,0.92);
  color: #667085;
  font-size: 14px;
  font-weight: 500;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  flex: 0 0 auto;
  white-space: nowrap;
  overflow: visible;
  text-overflow: clip;
  box-shadow: none;
  transform: none;
}
.ai-input__chips button:hover {
  color: var(--primary);
  border-color: rgba(41,111,255,0.28);
  background: rgba(41,111,255,0.05);
}
.ai-input__box {
  min-height: 78px;
  display: flex;
  align-items: flex-end;
  gap: 10px;
  padding: 10px;
  border: 1px solid rgba(41,111,255,0.16);
  border-radius: 8px;
  background: #fff;
  box-shadow: 0 4px 14px rgba(41,111,255,0.06);
}
.ai-input__box:focus-within {
  border-color: rgba(41,111,255,0.48);
  box-shadow: 0 0 0 3px rgba(41,111,255,0.08), 0 6px 18px rgba(41,111,255,0.08);
}
.ai-input textarea,
.ai-input-field {
  flex: 1;
  min-height: 56px;
  height: 56px;
  resize: none;
  border: 0;
  outline: 0;
  padding: 0;
  background: transparent;
  color: var(--text-1);
  font: inherit;
  font-size: 14px;
  line-height: 22px;
}
.ai-input textarea::placeholder,
.ai-input-field::placeholder { color: #8a8f99; }
.ai-input input { display: block; }
.ai-input .ai-send {
  width: 40px;
  height: 40px;
  flex: 0 0 auto;
  border-radius: 50%;
  background: linear-gradient(135deg, #1762ff, #3d7dff);
  color: #fff;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  box-shadow: none;
}
.ai-input .ai-send:disabled {
  opacity: 0.45;
  cursor: not-allowed;
}
.ai-fab:focus-visible,
.ai-header .close:focus-visible,
.ai-input button:focus-visible {
  outline: 2px solid var(--primary);
  outline-offset: 3px;
}
.ai-input input:focus-visible,
.ai-input textarea:focus-visible {
  outline: none;
}
.ai-input--legacy:focus-within {
  outline: 2px solid rgba(41,111,255,0.48);
  outline-offset: -2px;
  box-shadow: 0 0 0 3px rgba(41,111,255,0.08), 0 -6px 18px rgba(41,111,255,0.08);
}
.ai-input--legacy input:focus {
  border-color: transparent;
  box-shadow: none;
}
.ai-input__chips button,
.ai-input__chips button:disabled {
  opacity: 1;
  box-shadow: none;
  transform: none;
}
@media (max-width: 640px) {
  .ai-chat-shell { min-height: auto; padding: 14px; }
  .ai-chat-head { grid-template-columns: 28px 1fr auto; }
  .ai-chat-head i { display: none; }
  .ai-chat-msg { max-width: 100%; margin-top: 12px; }
  .ai-panel {
      width: calc(100vw - 20px);
      right: 10px;
      bottom: 82px;
      height: min(76vh, 640px);
      border-radius: 12px;
    }
  .ai-header {
      padding: 14px 14px 15px;
      border-radius: 12px 12px 0 0;
      min-height: 100px;
    }
  .ai-header__avatar {
      width: 44px;
      height: 44px;
      border-radius: 50%;
    }
  .ai-header__avatar::after {
      inset: -3px;
      border-radius: 8px;
    }
  .ai-header .info h5 {
      font-size: 18px;
    }
  .ai-header__badge {
      display: none;
    }
  .ai-panel__stats {
      gap: 6px;
    }
  .ai-panel__stats div {
      padding: 7px 6px 6px;
    }
  .ai-panel__stats strong {
      font-size: 12px;
    }
  .ai-panel__stats span {
      font-size: 10px;
    }
  .ai-panel__actions,
  .ai-panel__contact,
  .ai-stream {
      padding-left: 0;
    }
  .ai-msg--welcome {
      padding: 14px 14px 12px;
    }
  .ai-msg--welcome .quick button {
      padding: 5px 9px;
    }
  .ai-msg-actions {
      grid-template-columns: 1fr;
      gap: 8px;
    }
  .ai-contact-grid { display: flex; flex-wrap: wrap; }
  .ai-input__chips { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .ai-contact-modal { max-width: calc(100vw - 24px); }
  .ai-contact-modal__qr-grid { grid-template-columns: 1fr; }
  body.home-page .ai-fab {
      width: 176px;
      height: 176px;
      bottom: calc(10px + env(safe-area-inset-bottom));
      right: calc(8px + env(safe-area-inset-right));
    }
  body.home-page .ai-fab__ip {
      width: 138px;
      height: 138px;
      transform: translateX(46px);
    }
  .ai-fab__bubble {
      top: -12px;
      padding: 8px 11px;
      border-radius: 12px;
    }
  body.home-page .ai-fab__bubble {
      transform: translateX(calc(-50% + 46px));
    }
  .ai-fab__bubble-text {
      font-size: 12px;
      line-height: 1.16;
    }
}
/* ==========================================================================
   首页客服窗口（Tab 版）：全部规则以 #ai-panel 限定作用域，
   只影响首页动画 IP 打开的客服窗口，不波及其他页面。
   ========================================================================== */
#ai-panel.ai-panel--tabs {
  width: 420px;
  height: min(78vh, 640px);
}
#ai-panel.ai-panel--tabs .ai-tabs {
  flex: 0 0 auto;
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 6px;
  padding: 10px 14px 0;
  background: rgba(255, 255, 255, 0.72);
}
#ai-panel.ai-panel--tabs .ai-tab {
  min-height: 36px;
  padding: 8px 10px;
  border: 1px solid rgba(41, 111, 255, 0.14);
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.9);
  color: var(--text-2, #4b5563);
  font-size: 13px;
  font-weight: 700;
  cursor: pointer;
  transition: background-color 160ms ease, color 160ms ease, border-color 160ms ease;
}
#ai-panel.ai-panel--tabs .ai-tab:hover {
  border-color: rgba(41, 111, 255, 0.3);
  color: var(--primary, #296fff);
}
#ai-panel.ai-panel--tabs .ai-tab.is-active {
  background: linear-gradient(135deg, #286fff, #1aa9ff);
  border-color: transparent;
  color: #fff;
  box-shadow: 0 8px 18px rgba(41, 111, 255, 0.22);
}
#ai-panel.ai-panel--tabs .ai-body {
  overflow-y: auto;
  overflow-x: hidden;
  overscroll-behavior: contain;
  padding: 12px 14px 14px;
  scrollbar-width: thin;
}
#ai-panel.ai-panel--tabs .ai-stream {
  padding-left: 14px;
}
#ai-panel.ai-panel--tabs .ai-hint {
  flex: 0 0 auto;
  margin: 0 0 4px;
  padding: 10px 12px;
  border: 1px solid rgba(41, 111, 255, 0.1);
  border-radius: 10px;
  background: rgba(255, 255, 255, 0.9);
  color: var(--text-2, #4b5563);
  font-size: 13px;
  line-height: 1.6;
}
#ai-panel.ai-panel--tabs .ai-msg {
  max-width: 88%;
}
#ai-panel.ai-panel--tabs .ai-lead-pane {
  flex: 1 1 auto;
  min-height: 0;
  overflow-y: auto;
  overscroll-behavior: contain;
  padding: 12px 14px 14px;
  background: rgba(255, 255, 255, 0.55);
}
#ai-panel.ai-panel--tabs .ai-lead-pane[hidden] {
  display: none;
}
#ai-panel.ai-panel--tabs .ai-lead-pane__card {
  display: grid;
  gap: 8px;
  padding: 14px;
  border: 1px solid rgba(41, 111, 255, 0.12);
  border-radius: 10px;
  background: rgba(255, 255, 255, 0.94);
  box-shadow: 0 8px 20px rgba(29, 33, 41, 0.04);
}
#ai-panel.ai-panel--tabs .ai-lead-pane__card strong {
  color: var(--text-1, #111827);
  font-size: 15px;
  line-height: 1.4;
}
#ai-panel.ai-panel--tabs .ai-lead-pane__card p {
  margin: 0;
  color: var(--text-2, #4b5563);
  font-size: 13px;
  line-height: 1.7;
}
#ai-panel.ai-panel--tabs .ai-lead-pane__example {
  padding-top: 8px;
  border-top: 1px solid rgba(41, 111, 255, 0.1);
  color: var(--text-3, #8a8f99);
  font-size: 12px;
}
/* 留资 tab 自己的消息区。必须显式声明为 flex column —— .ai-msg 靠
   align-self 区分左右气泡，父级不是 flex 容器时左右会失效、全挤在左边。
   空的时候整块不占位（否则卡片下方会多出一截空白）。 */
#ai-panel.ai-panel--tabs .ai-lead-stream {
  display: flex;
  flex-direction: column;
  gap: 12px;
  margin-top: 12px;
}
#ai-panel.ai-panel--tabs .ai-lead-stream:empty {
  display: none;
}
#ai-panel.ai-panel--tabs > [role="tabpanel"][hidden] {
  display: none !important;
}
#ai-panel.ai-panel--tabs .ai-status-row {
  flex: 0 0 auto;
  padding: 0 14px;
}
#ai-panel.ai-panel--tabs .ai-status-row:empty,
#ai-panel.ai-panel--tabs .ai-status-row .ai-lead-form-status:empty {
  display: none;
}
#ai-panel.ai-panel--tabs .ai-lead-form-status:not(:empty) {
  padding: 9px 12px;
  margin-bottom: 4px;
  font-size: 12.5px;
}
#ai-panel.ai-panel--tabs .ai-lead-form-input {
  flex: 0 0 auto;
  padding: 10px 14px 12px;
}
#ai-panel.ai-panel--tabs .ai-lead-form-input .ai-input__box {
  align-items: flex-end;
  min-height: 0;
  padding: 8px 10px;
}
#ai-panel.ai-panel--tabs .ai-lead-form-input .ai-input-field {
  width: 100%;
  height: auto;
  min-height: 22px;
  max-height: 96px;
  padding: 0;
  overflow-y: auto;
  resize: none;
  line-height: 22px;
}
#ai-panel.ai-panel--tabs.is-lead-mode .ai-lead-form-input .ai-input-field {
  min-height: 96px;
  max-height: 150px;
}
/* 麦克风与发送并排：麦克风为纯图标按钮，去掉浮层定位与文字 */
#ai-panel.ai-panel--tabs .ai-lead-form-actions {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 8px;
}
#ai-panel.ai-panel--tabs .ai-lead-form-input .ai-voice-btn {
  display: none !important;
  position: static;
  flex: 0 0 auto;
  width: 44px;
  height: 44px;
  min-height: 44px;
  padding: 0;
  gap: 0;
  border-radius: 10px;
  justify-content: center;
  box-shadow: none;
}
#ai-panel.ai-panel--tabs .ai-lead-form-input .ai-voice-btn svg {
  width: 20px;
  height: 20px;
}
#ai-panel.ai-panel--tabs .ai-lead-form-input .ai-lead-submit {
  width: auto;
  flex: 0 0 auto;
  min-width: 104px;
  height: 44px;
  padding: 0 24px;
  border-radius: 10px;
  font-size: 13.5px;
}
#ai-panel.ai-panel--tabs .ai-lead-form-input .ai-lead-submit {
  border: 0;
  background: linear-gradient(135deg, #286fff, #1aa9ff);
  color: #fff;
  box-shadow: 0 8px 18px rgba(41, 111, 255, 0.22);
}
#ai-panel.ai-panel--tabs .ai-lead-form-input .ai-lead-submit:disabled {
  opacity: 0.45;
  box-shadow: none;
}
#ai-panel.ai-panel--tabs .ai-lead-form-privacy {
  font-size: 11px;
}
/* 输入框与发送按钮保持清晰间距；语音入口暂时隐藏但保留 DOM 与 JS 能力。 */
#ai-panel.ai-panel--tabs .ai-lead-form-input .ai-voice-btn {
  display: none !important;
}
#ai-panel.ai-panel--tabs .ai-lead-form-actions {
  gap: 20px;
  margin-top: 4px;
  align-items: center;
}
@media (max-width: 640px) {
  #ai-panel.ai-panel--tabs .ai-lead-form-input {
      display: grid;
      grid-template-columns: minmax(0, 1fr) auto;
      align-items: center;
      column-gap: 14px;
      row-gap: 8px;
    }
  #ai-panel.ai-panel--tabs .ai-lead-form-input .ai-input__box {
      min-width: 0;
      grid-column: 1;
      grid-row: 1;
    }
  #ai-panel.ai-panel--tabs .ai-lead-form-actions {
      grid-column: 2;
      grid-row: 1;
      width: auto;
      margin-top: 0;
      align-self: center;
      justify-content: center;
      gap: 0;
    }
  #ai-panel.ai-panel--tabs .ai-lead-form-input .ai-lead-submit {
      min-width: 76px;
      height: 42px;
      padding: 0 15px;
    }
  #ai-panel.ai-panel--tabs .ai-lead-form-privacy {
      grid-column: 1 / -1;
      grid-row: 2;
    }
  #ai-panel.ai-panel--tabs {
      /* 不用 100vw：vw 含滚动条宽度，会让面板左边缘溢出视口 */
      left: 10px;
      right: 10px;
      width: auto;
      bottom: 78px;
      height: min(80vh, 620px);
    }
  #ai-panel.ai-panel--tabs .ai-header {
      min-height: 68px;
      padding: 12px 14px;
    }
  #ai-panel.ai-panel--tabs .ai-header .info h5 {
      font-size: 17px;
    }
  #ai-panel.ai-panel--tabs .ai-tabs {
      padding: 8px 12px 0;
    }
  #ai-panel.ai-panel--tabs .ai-tab {
      min-height: 40px;
      font-size: 13px;
    }
  #ai-panel.ai-panel--tabs .ai-body,
  #ai-panel.ai-panel--tabs .ai-lead-pane {
      padding: 10px 12px 12px;
    }
  #ai-panel.ai-panel--tabs .ai-stream {
      padding-left: 12px;
    }
  #ai-panel.ai-panel--tabs .ai-msg {
      max-width: 94%;
    }
  #ai-panel.ai-panel--tabs .ai-status-row {
      padding: 0 12px;
    }
  #ai-panel.ai-panel--tabs .ai-lead-form-input {
      padding: 8px 12px 10px;
    }
  #ai-panel.ai-panel--tabs .ai-lead-form-actions {
      gap: 6px;
    }
  #ai-panel.ai-panel--tabs .ai-lead-form-input .ai-lead-submit {
      min-width: 96px;
      padding: 0 18px;
    }
}
/* ------------------------------------------------------------------
   客服回答的 Markdown 排版
   乐享问答返回的是 Markdown，渲染后必须让「加粗小标题 + 列表 + 引用序号」
   在气泡里读起来像正文，而不是一堆记号。作用域限定在机器人气泡内，
   避免影响站内其它模块。5 个页面共用同一份样式。
   ------------------------------------------------------------------ */
.ai-msg.bot > :first-child { margin-top: 0; }
.ai-msg.bot > :last-child { margin-bottom: 0; }
.ai-msg.bot p { margin: 0 0 8px; }
.ai-msg.bot h3,
.ai-msg.bot h4,
.ai-msg.bot h5 { margin: 10px 0 6px; color: var(--text-1, #111827); font-weight: 700; line-height: 1.45; }
.ai-msg.bot h3 { font-size: 14.5px; }
.ai-msg.bot h4 { font-size: 13.5px; }
.ai-msg.bot h5 { font-size: 13px; }
.ai-msg.bot strong { color: var(--text-1, #111827); font-weight: 700; }
.ai-msg.bot ul,
.ai-msg.bot ol { margin: 0 0 8px; padding-left: 18px; }
.ai-msg.bot li { margin: 0 0 6px; line-height: 1.7; }
.ai-msg.bot li:last-child { margin-bottom: 0; }
.ai-msg.bot li::marker { color: var(--primary, #296fff); }
.ai-msg.bot code {
  padding: 1px 5px;
  border-radius: 5px;
  background: rgba(41, 111, 255, 0.09);
  font-family: var(--font-mono, ui-monospace, SFMono-Regular, Menlo, monospace);
  font-size: 12px;
}
.ai-msg.bot a { color: var(--primary, #296fff); text-decoration: underline; text-underline-offset: 2px; }
.ai-msg.bot hr { margin: 10px 0; border: 0; border-top: 1px solid rgba(41, 111, 255, 0.16); }
.ai-msg.bot .ai-md-quote {
  margin: 0 0 8px;
  padding: 4px 0 4px 10px;
  border-left: 2px solid rgba(41, 111, 255, 0.35);
  color: var(--text-2, #4b5563);
}
/* 引用序号 [1] 的上标样式已移除：2026-10-09 起访客侧完全不显示引用编号，
   main.js 的 mdInline 直接删除序号（服务端 strip_lexiang_decorations 亦已清洗）。 */
/* 等待动效：三点脉冲旁补一行文字，明确「正在思考」而不是卡死；
   耗时超过 2.6s 时脚本会把文案换成「正在查阅知识库」。 */
.ai-msg--typing { display: inline-flex; align-items: center; gap: 8px; }
.ai-typing__label { color: var(--text-3, #8a8f99); font-size: 12px; line-height: 1.4; }
.ai-typing__label::after {
  content: "";
  display: inline-block;
  width: 0;
  overflow: hidden;
  vertical-align: bottom;
  animation: aiTypingDots 1.5s steps(4, end) infinite;
}
@keyframes aiTypingDots {
  0% { width: 0; }
  100% { width: 12px; }
}
/* 联系页内嵌横向客服面板：置于所有通用客服规则之后，避免被固定窗口规则覆盖 */
body.contact-page .contact-inline-ai .ai-panel--contact-layout {
  position: relative !important;
  inset: auto !important;
  right: auto !important;
  bottom: auto !important;
  width: 100% !important;
  height: clamp(380px, 36vw, 560px) !important;
  min-height: 380px !important;
  display: grid !important;
  grid-template-columns: minmax(0, 1fr);
  grid-template-rows: auto minmax(0, 1fr) auto auto;
  transform: none !important;
  opacity: 1 !important;
  pointer-events: auto !important;
}
@media (max-width: 760px) {
  body.contact-page .contact-inline-ai .ai-panel--contact-layout {
      height: auto !important;
      min-height: 520px !important;
      display: flex !important;
      flex-direction: column;
    }
}
/* 联系页移动端：输入框与发送按钮固定同排，避免通用客服规则将按钮挤到下一行。 */
@media (max-width: 760px) {
  body.contact-page .contact-inline-ai .ai-lead-form-input {
      display: grid !important;
      grid-template-columns: minmax(0, 1fr) 76px !important;
      align-items: center !important;
      column-gap: 10px !important;
      row-gap: 8px !important;
    }
  body.contact-page .contact-inline-ai .ai-lead-form-input .ai-input__box {
      grid-column: 1 !important;
      grid-row: 1 !important;
      width: auto !important;
      min-width: 0 !important;
    }
  body.contact-page .contact-inline-ai .ai-lead-form-actions {
      grid-column: 2 !important;
      grid-row: 1 !important;
      width: 76px !important;
      margin: 0 !important;
      display: flex !important;
      justify-content: center !important;
    }
  body.contact-page .contact-inline-ai .ai-lead-form-actions .ai-lead-submit {
      width: 76px !important;
      min-width: 0 !important;
      padding: 0 10px !important;
    }
  body.contact-page .contact-inline-ai .ai-lead-form-privacy {
      grid-column: 1 / -1 !important;
      grid-row: 2 !important;
    }
}

/* --------------------------------------------------------------------------
   about.html 专属：移动端客服窗口与浮动按钮的间距（原写在 about.html 内联
   <style> 中，属客服样式，统一收到这里）。
   -------------------------------------------------------------------------- */
@media (max-width: 640px) {
  body.about-page .ai-panel { width: calc(100vw - 32px); right: 16px; bottom: 88px; }
  body.about-page .ai-fab { bottom: 16px; right: 16px; }
}